Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of jarlhome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***r –
Arrived faster than expected.
L***l –
Everything arrived sooner than expected, came from pana and in perfect condition. So recommendable these chinese xd
Customer –
I arrive super fast very good store i recommend
P***y –
Of a very good material. I recommend 100%
C***l –
Very fast delivery same To the photo
A***a –
The parcel came two weeks before moscow. Delivered to the house, the courier is very cute and polite. Blind dense, beautiful, corresponds to the description and photo.
S***s –
Arrived very fast.
M***m –
Excellent. Very nice and very fast delivery. Good quality. Thank you
K***k –
Order to moscow a little more than a week. Delivery of fire, brought the courier. Ordered 1 set, it includes: 1. curtain 2. bath mat. 3. toilet mat. 4 cape on the toilet cover. About the product of the curtain is good, at the expense of water how i do not know. Rugs are soft and very pleasant as velvet as will absorb water do not know. I will add feedback later. Seller recommend.
O***a –
Delivery 23 days, delivered by courier, packed in black package, curtain together with rings packed in a separate package. The goods are quality.
A***y –
Dear Seller, Everyone & Aliexpress, Thank You So Very, Very Much for this Very Beautiful & Very Well Made Christmas Bathroom Set & for sending it to me So Fast. It is So Soft & Beautiful I LOVE IT. I know it’s the 15th of October but they are So Fantastic i want to put them up now.I’ll take more pic’s when i put them up in a few min’s. Thank You So Very, Very Much I LOVE THEM Annette ☆☆☆☆☆☆☆☆☆☆☆☆ ☆☆☆ 5 STARS ☆☆☆☆ ☆☆☆☆☆☆☆☆☆☆☆☆
J***a –
I arrive very fast of acceptable material I thought it was thicker but pretty fabric I still don’t install it but take the picture
T***a –
A miracle. Home delivery. I advise
N***a –
Curtain of cool quality. all came in time. thanks to the store!
T***k –
Everything matches!
A***e –
Super, Kaip Ant paveikslelio, ryskios spalvos, kokybiski. Atejo greitai, per Tris savaites, Labai patenkinta. Patikima parduotuve, super pardavejasrekomenduoju