Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of jarlhome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
Excellent curtain and very fast! definitely recommend!!!
M***a –
Delivery about a month-with tracking! All sizes match-ordered exactly 240 in height!!!!!!!!!!! thanks to the store!
O***a –
Quality is good, ordered march 29 came on april 23 to tomsk, the track along the way was tracked
D***d –
Good texture. The quality of the picture can be seen in the photo. Sent size in size. Fastening ring metal. I’m happy!
M***a –
I liked it very much!
I***a –
The curtain is beautiful, the quality is not bad. But it stinks… I hope it disappears.
I***v –
I got everything quickly, thank you, i’ll add a tip
A***n –
Good curtain, came quickly, goes along with the fastener
M***s –
Perfect description, great price and super fast delivery, much kudo’s for the store!
E***a –
A good curtain, as expected, the size corresponds to the declared with the store did not communicate
A***a –
Oilcloth, but not cheap quality. Good, with texture. I really liked the curtain.
A***a –
Curtain liked, the quality is good. Delivery to moscow 2 weeks. Value for money quality pleased. Fit perfectly. Seller recommend.
M***u –
Great curtain
A***U –
Great curtain! Thought it would be worse. Dense, high-quality, beautiful. Thank you, my chinese friend!
J***z –
It’s beautiful.
L***n –
Excellent curtain, the quality is good, the pattern is clear, not very bright, delicate shades as i wanted. The curtain is dense enough. Delivery about two weeks to israel. I recommend!
E***o –
Arrived in two weeks
S***v –
Good quality curtain. I have not hung it yet, i may add a tip if there are some jambs.
V***a –
All as in the description, a good curtain, the smell is, but not strong, i think it will fade quickly
M***a –
The order was a month. Blind good,
S***n –
Fast delivery. Happy with purchase.
E***a –
Came quickly. The quality is excellent. Compliance size 100%. No foreign smell. Very beautiful
K***k –
A good curtain for the bathroom for 629. 25. the only thought would be not so transparent.
A***a –
Ordered 21.07.19 came to arkhangelsk 17.08.19 tracked, there was a smell, weathered for a day on the balcony. I order a second time, i like it very much. Picture quality.
I***a –
The curtain is excellent. Delivery 2 weeks. Came with rings
R***o –
Sizes match, hooks included plus one spare. Delivery 3 weeks to tataria. Cons-smell and small defects, as if from the broken tissue. For this money with beer will go…
D***y –
Sent quickly, in stavropol came weeks in two. The sizes match the ordered. Blind from the oilcloth, to the body during bathing does not stick, looks good. Transparent, but if you do not stand to it back to back, you can see only the silhouette. The picture is beautiful. Hooks in the kit are solid, thick, attached not directly to the curtain, but to metal eyelets, so nothing will break down there over time. Strongly recommend to buy!
E***n –
Excellent service. fast delivery
V***a –
Like cortinke, very good curtains and beautiful
I***o –
Good quality. Quickly arrived in odessa
R***a –
very nice, quality is good. colors are similar to picture. I’m content with this purchase. arrived before estimated time.
R***O –
It’s soft and pretty just like the picture just that it’s a little short will be i had to ask for one longer, but the other thing is okay.
E***a –
Curtain is excellent for such a price
P***i –
Product quality, store recommend the store all
N***v –
There is a little smell, but it’s not critical)
Z***a –
I liked the curtain. As in the picture. The order came quickly enough.